Frequently Asked Questions
Got questions about FYRÉ Pearled Candle? We've got answers. If you don't see your question below, feel free to contact us anytime.
What is a pearled candle?
A pearled candle uses tiny soy wax beads (pearls) instead of a solid wax block. You pour the pearls into any heat-safe container, insert a cotton wick, and light it just like a regular candle. The result is a beautiful, customizable candle that you design yourself.
What comes in my FYRÉ Pearled Candle order?
Each order includes 18 oz of premium 100% soy wax pearls (enough to fill a 30 fl oz container), 30 cotton wicks, and a scent dropper bottle so you can add your own essential oils.
How long does the FYRÉ Pearled Candle last?
With 30 wicks included, you get up to 120 hours of clean, beautiful candlelight. Each wick burns for approximately 4 hours. When a wick burns down, simply remove it, insert a fresh one, and keep going.
Is the pearled candle scented?
Our pearled wax comes unscented by design. This gives you complete freedom to add your favorite essential oils using the included dropper bottle. Simply add a few drops to the wax pearls before lighting. You can also enjoy the clean, subtle warmth of unscented soy wax.
What containers can I use?
Any heat-safe container works! Popular choices include glass vases, ceramic bowls, seashells, wooden dough bowls, concrete planters, teacups, and decorative trays. Avoid plastic or anything that could melt. The beauty of pearled candles is that you can match them to any decor style.
Is the FYRÉ Pearled Candle safe?
Yes! Our pearled wax is 100% plant-based soy with zero paraffin, toxins, or synthetic additives. It burns cleanly with minimal soot. Plus, pearled wax is self-extinguishing — if the container is knocked over, the pearls scatter and the flame goes out on its own. This makes it safer around children and pets than traditional candles.
Is it eco-friendly?
Absolutely. FYRÉ pearled candles are made from 100% renewable soy wax. Unlike traditional candles, you never throw away a container — just pour in fresh pearls and a new wick. This drastically reduces waste compared to conventional candles in disposable glass jars.
Can I reuse the wax?
The melted wax solidifies after cooling but cannot be re-pearled at home. However, you can simply add fresh pearls on top and insert a new wick. The container itself is infinitely reusable — that's the whole point!
How do I extinguish the candle?
You can blow it out just like a regular candle, or gently push the surrounding pearls over the flame to smother it. This method produces less smoke than blowing.
Do you offer free shipping?
Yes! We offer free shipping on all US orders over $100. Standard shipping is available for all other orders.
What is your return policy?
We offer a 30-day return policy. If you're not completely satisfied with your FYRÉ Pearled Candle, you can return it within 30 days for a full refund or exchange. See our Refund Policy for details.
How do I contact customer support?
You can reach us anytime through our Contact page, by email, or by phone at 971-236-3374. We offer 24/7 support and typically respond within a few hours.